Professional Social Counselling
About the provided service:
Type of service: Professional Social Counselling - Liberec
Identifier: 1464519
The goal of the service is to contribute to an improvement of the client´s social situation, support their social inclusion and prevent social exclusion. The service offers help with dealing with difficult economic situations to people endangered by over-indebtedness, people endangered by social exclusion, and socially excluded people. The service is provided both in the user´s natural environment as well as outpatient, which provides the necessary privacy needed to deal with the target group´s demands.
Areas of provision:
- city of Liberec
For whom is the service intended?
- people older than 18
- people living in socially excluded communities
- people living a high-risk way of life or endangered by such a way of life
- ethnic minorities
We offer:
It is a registered social service in accordance with § 37 of Act 108/2006 Coll. On Social Services, provided in the Liberec Region, through which we offer basic counselling and active assistance to users in both outpatient and field work form.
As a certified subject, we offer the following debt counselling services:
- social counselling - we will support you in dealing with your unfavourable social situation (individually and based on your needs), we offer the option to address your needs in your natural environment (we will come see you by prior arrangement)
- housing – housing counselling, the option of creating a financial housing plan (benefits, rent, utilities), securing basic legal service related to housing (contracts, notices), support in communication with homeowners and lessors,
- social benefits - specialized counselling on benefit legislation, communicating with the office of non-insurance social benefits – department of material need in the user´s favour,
- family and criminal law – arranging citizenship and documents, communicating with the registry,
- employment - assistance in dealing with the Labour Office, basic evaluation of your situation in terms of finding suitable employment, consulting on labour law-related matters, mediating contact with employers for the purpose of finding employment for the service user,
- debt counselling – providing professional debt counselling ranging from resolving debts to personal bankruptcy, mapping your financial situation, and supporting you in managing your finances, providing legal advice regarding making contracts and managing your property,
- legal advice - providing the possibility of legal consultation in legitimate cases, consultation regarding legal actions (drafting a request, appeal, motions, and assistance with official documents), assistance with contacting legal institutions,
- communicating with institutions and follow-up services - assisting in communication with courts, arranging professional help, e.g.: psychotherapist, psychiatrist, and accompaniment to follow-up institutions, providing information about follow-up services in the social, medical, and educational area,
- criminal activity - presidential pardon, assisting in applying for conditional release, cooperating on the cases of clients who have committed a crime or offence or have become the victim of a crime (usury and so on), cooperating on security measures concerning clients with the police.
Field work office hours:
|
Monday |
8:00 |
16:00 |
|
Tuesday |
8:00 |
16:00 |
|
Wednesday |
8:00 |
16:00 |
|
Thursday |
8:00 |
16:00 |
|
Friday |
8:00 |
16:00 |
Outpatient office hours:
|
Monday |
----- |
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|
Tuesday |
8:00 |
16:00 |
|
Wednesday |
----- |
----- |
|
Thursday |
8:00 |
16:00 |
|
Friday |
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Principles of provision:
- the service is provided to the users free of charge
- clients are led towards autonomy,
- the worker treats every user individually in accordance with his/her needs, abilities, resources, social situation, and personal plans,
- the client´s decision regarding the choice of solution to his unfavourable situation is fully respected by the workers,
- the service workers provide their assistance to users independently and inform them that they do not have the powers of a civil servant,
- the worker does not side with anyone when dealing with the users, and treats all users equally
- all workers fulfil qualification requirements in accordance with Act no. 108/2006 Coll., On Social Services, and continuously educate themselves.
Contact:
Mgr. Andrea Šťastná – Head of Romodrom o.p.s. Branches - Liberec Region
Phone: +420 739 630 282
E-mail: andreastastna@romodrom.cz
Where to find us:
Download:
Information About the Service in the Social Service Providers Registry
The Professional Social Counselling -Liberec social service has been provided since 1. 1. 2018.
