Crisis Support for Foreign Nationals - Ostrava

We provide assistance to foreigners staying in the Czech Republic, whether short-term or long-term, in crisis situations. We support their mental and emotional stability, assist in solving unexpected problems, help them navigate unfamiliar environments, and promote independence. We respect privacy, offering equal and individualized support to each person.

Who is the service intended for?

The service is intended for foreigners over 18 years old who are staying in the Czech Republic and are in a crisis of any sort. We are happy to help:
Applicants for protection
Applicants for international protection.
Asylum seekers

Individuals who have asylum in the Czech Republic.

Foreign nationals
Foreigners with short-term, long-term, or permanent residence.
People with status of protection

Holders of either temporary protection and international protection.

What Do We Offer?

Stress Management: We will help you in a crisis situation when you feel stressed or under pressure.

Finding Solutions: We will support you in handling problems on your own or with our assistance.

Feeling of Security: We will assist you in situations where you feel threatened.

Additional Assistance: We will connect you with experts - such as a lawyer, psychologist, or other service.

Do not hesitate to contact us. We are here for you.

Contact us:

Mgr. Inna Šajbanová
branch manager
+420 777 356 477
Mgr. Petr Kuchta
social worker
+420 770 178 151
Mgr. Yurii Naumchuk
social services worker
+420 778 490 263
Lesia Susla
Social services worker
+420 778 720 574
Branch Opening Hours
DayFrom:To:
Monday8:0016:00
Tuesday8:0016:00
Wednesday8:0016:00
Thursday8:0016:00
Friday8:0016:00

Where to find us?

At Vodojem 852, Ostrava - Mariánské Hory 709 00