Professional Social Counseling - Brno

Contact us

Who we are and what we do:

We help people who have found themselves in difficult life situations, are at risk of poverty, indebtedness, or social exclusion. We offer expert advice and practical assistance in solving various problems. We work both in outpatient settings and in the field - directly in the environment where the user lives.

Improve

Support the client's social situation and help them integrate into society.

Precede

social exclusion

Help

When dealing with complex life, legal, and financial situations.

Support

Independence, orientation, and the ability of the client to solve their situation on their own.

Individuals over 18 years old

People living in socially excluded communities

People who lead a risky lifestyle

Individuals who have committed criminal offenses

Members of ethnic minorities

Persons serving a sentence

Families of individuals in custody

Individuals at risk of over-indebtedness

What we offer:

The service is registered under § 37 of Act No. 108/2006 Coll., on social services. We offer a wide range of counseling in the following areas:
social counseling - individual support tailored to the client's needs, the possibility of home visits;
housing - support in finding and maintaining housing, financial planning, contracts, and legal assistance;
social benefits - advice on non-insurance benefits, dealings with authorities;
family and criminal law - support in processing documents, communication with authorities and the registry;
employment - counseling on job search, contact with employers, labor law;
debt counseling - from deciphering debts to personal bankruptcy, budgeting, legal advice;
communication with institutions and related services - escort to offices, contact with experts in health, education, social services;
criminal activity - mediation of legal advice, support for victims of crimes;
insolvency - we are an accredited entity for processing and submitting a debt relief proposal.

Petr Máčal

branch manager

petr.macal%at%romodrom.cz +420 771 520 517

Bachelor Iva Debeljaková

social worker

iva.debeljakova%at%romodrom.cz +420 778 761 343

Bc. Radka Zedníčková

social worker

radka.zednickova%at%seznam.cz +420 771 253 747

Branch Opening Hours

Day	From:	To:
Monday	8:00	16:00
Tuesday	8:00	16:00
Wednesday	8:00	16:00
Thursday	8:00	16:00
Friday	8:00	16:00

Goals and methods of providing social services

Complaints about the quality or manner of service provision

Complaint handling protocol

Complaints and Feedback Form

Complaints and their resolution

Order of service

Public commitment